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management and overall organization-al
development. Prior to joining GSK, I
was vice president of HR for a U.S. or-ganization,
where I completed my global
HR designation (GPHR).
HRP: What do you love
about your job?
TL: As a member of the executive team,
HR is a strong partner in maintaining a
high performing and inclusive working
environment, embedding our organiza-tional
values and driving organizational
success. I really enjoy being in a role that
is having a direct business impact.
HRP: What are the challenges
you experience in your job?
TL: The pace of change and transforma-tion
we are seeing in organizations today
is quite significant. The greatest chal-lenge
is being able to develop and realize
the HR strategies that are going to work
today, but also build for the future. That
requires a deep understanding of the
business, monitoring the external envi-ronment
and responding accordingly. It
is critical that all HR services are deliv-ered
in an efficient and effective manner,
so that increased priority and focus is
placed on delivering business value. HR
strategy is and needs to continue to be
an integral part of the business strategy.
HRP: What’s key to leading
HR during a difficult time
for a client organization?
TL: During difficult times, organiza-tions
often have to make hard decisions
to transform their business, and this of-ten
impacts people. HR has to help the
organization and employees by leading
through the change and staying true to
the values of the organization. During
the growth times and the tough times,
HR professionals can really make a dif-ference
to the employees they service and
the organization they support.
HRP: What skills do you
think are important for
success in an HR career?
TL: Regardless of the role you are in,
it’s important that you are deliver-ing
quality results and treating every
REGARDLESS OF THE ROLE YOU ARE
IN, IT’S IMPORTANT THAT YOU ARE
DELIVERING QUALITY RESULTS AND
TREATING EVERY EXPERIENCE AS AN
OPPORTUNITY TO LEARN AND GROW.
52 ❚ OCTOBER 2014 ❚ HR PROFESSIONAL