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Law
What does HR have to do with customer experience? More than you may think. By Karen Stone, CHRE We know that the role of human resources includes stewarding effective recruitment functions, professi...

Law
Recent ruling on harassment by the Ontario Superior Court is a wakeup call for employers By Donna Marshall, M.A. Employers in Ontario are at greater risk of litigation from employees who have been h...

The link between employee training and corporate culture, and how that impacts your customer base By Belika Stein After a year and a half of dedicated training and eating right, 21-year-old Jamie Kr...

And how to avoid them By Janet Spence, CPM The Record of Employment (ROE) provides the most important information for the Employment Insurance (EI) program and is used to process EI benefits, determ...

Five signs your company isn’t doing enough to join the digital age By Mohan Mailvaganam As the work world around us speeds into the digital age, more of us are beginning to feel printer’...