Alternative Dispute
Resolution Workshop
Negotiation and Mediation skills
Learn how to:
• persuade without damaging relationships
• settle conflicts effectively
• use mediation to resolve every-day HR issues
Advanced and Applied ADR Workshops available to
graduates of this workshop.
“I absolutely loved the role playing and having the
coaches provide feedback. Instructors were fantastic.”
- Gail Cowper Benoit, HR, Laurentian University
Toronto: April 1-4, May 6-9 Ottawa: March 18-21, November 4-7
1.800.318.9741 www.adr.ca contact@adr.ca
The Professional Trainer
Full Accreditation Program on Multimedia CD-ROM
The goal of this program is to teach participants how to assess the
need for training,
develop the material, prepare the handouts,
deliver the content and evaluate the results. Successful
completion of all 3 Modules makes you eligible for membership in
the Canadian Professional Trainers Association, CPTA, with the RPT
(Registered Professional Trainer) designation.
HRPA Members! Special offer
valid until March 30, 2014
This new multi-media deluxe
package includes three (3)
CD-ROMS, participant workbook
and exam. ... SAVE $200
$745
Regular $945
Details at www.workplace.ca/hrpa-ontario.html
ipm Institute of Professional Management
2210-1081 Ambleside Drive, Ottawa, Ontario, K2B8C8 Tel: (613) 721-5957 Fax: (613) 721-5850 Toll Free: 1-888-441-0000
HRPATODAY.CA ❚ MARCH/APRIL 2014 ❚ 5