After a successful 42-year career as a lawyer in private practice, Jack Zwicker now focuses his attention
exclusively on negotiation, mediation and arbitration. Zwicker has helped clients negotiate practical,
business-like solutions to a host of contractual, corporate-commercial, property and estate issues. Where
disputes have arisen and litigation is unavoidable, he has successfully represented clients in court. However,
his preference has always been to negotiate, and if necessary, mediate or arbitrate disputes where parties are
committed to avoiding the expense, delays and uncertainty of litigation. Zwicker’s article on wrongful dismissal
claims begins on page 11.
Peter Matukas is an employment lawyer, a credentialed workplace investigator (AWI-CH) through the
Association of Workplace Investigators and leads the workplace investigations group at Harris + Harris
LLP (www.harrisandharris.com). Matukas has practiced employment law for over ten years, working closely
with human resources departments. He has considerable experience drafting and implementing employee
policies, procedures, handbooks and dealing with various employment issues. Matukas’ experience and
specialized legal and workplace investigation training provides extensive insight into any workplace investigation.
He can be reached at 416-798-2722, ext. 272 or by e-mail at firstname.lastname@example.org.
His article on workplace investigators – the fourth in a series of five – starts on page 13.
Trevor J. Shylock, M.Sc., is an industrial/organizational psychology consultant at Caliper, a talent management
solutions company, leveraging decades of data and validated assessment results to provide deep
insights into employee and candidate potential, predict job performance and uncover developmental
opportunities for the workforce. For nearly 60 years, Caliper has helped over 65,000 organizations worldwide
to improve critical aspects of managing talent. Caliper is a leading provider of talent management
solutions for organizations hiring and developing employees. Find out more at www.calipercorp.com. Find
his article on page 15 that examines how assessments can make the most of limited training resources.
Bruce Mayhew is a corporate trainer, conference speaker and executive coach specializing in customized
leadership, generational differences, e-mail eiquette, time management and other soft-skills training.
Mayhew’s goal-oriented solutions are fun, interactive and evidence-based learning opportunities whether
he is delivering a training workshop or keynote speech. Mayhew develops exactly what teams need to
achieve both immediate and long-term results. For more information, reach Mayhew on Twitter at
@BMCtrainercoach or visit BruceMayhewConsulting.com. His article on performance management during
periods of organizational change begins on page 17.
Sashya D’Souza is the senior vice president of talent initiatives at Toronto Finance International (TFI), a
public-private partnership between financial services (FS) organizations, post-secondary institutions and
the government to drive the growth and competitiveness of Toronto’s FS sector and to lead its promotion
as a prominent global financial centre. To that end, D’Souza heads TFI’s talent team, which leads multistakeholder,
sector-wide projects to attract, develop and retain world-class, in-demand talent for financial
services. D’Souza has worked in the human resources field for 18 years and has 10 years of financial services
experience. Her article – found on page 25 – explores the five critical components needed for a
successful upskilling strategy.
Susan Power is the owner and CEO of Power HR Inc, a boutique human resources company specializing
in coaching and building leadership capability. Power has worked in human resources for over 15 years
building her consulting skills at the global management consulting firm Accenture. Power is a Certified
Human Resources Leader and has her Master of Business Administration from the University of Calgary.
She can be contacted at email@example.com, and invites you to check out her and Tyler Bayley’s Inspired
Leadership™ podcast and reach out to share an Inspired Leadership™ story. Find her article on page 33 that
highlights the benefits of adding external and internal coaches to increase employee development.
Continued on page 4
2 ❚ APRIL 2019 ❚ HR PROFESSIONAL