Feel confi dent conducting
a workplace investigation?
I help protect employers from liability by acting as a trusted,
neutral, third-party investigator. I also train employers on how to:
• Set-up an investigation
• Interview witnesses
• Follow a process that will stand up to scrutiny in court or at arbitration
• Make sound credibility assessments
“Dorian trained our entire staff for a great rate and gave us practical advice on
how to handle difficult situations. It was a fun day of learning.”
- HR Manager for a Municipality
Visit www.dnpemploymentlaw.ca to retain Dorian or schedule
personalized training for your HR team.
181 University Avenue, Suite 2200
Toronto, ON M5H 3M7
Tel: 416.642.2044
Fax: 416.642.2045
technology
IMPROVING THE
WAY WE WORK
ISN’T ABOUT WORKING
HARDER – IT’S
ABOUT WORKING
SMARTER.
and games not only measure behaviour
patterns or cognitive skills, they also
serve as predictors of how long individuals
might stay in a specific position.
On top of this, there is plenty of unused
expertise and ideas sitting idle within
companies. Tapping into this bounty
has the potential to add customer value,
create product or process innovation, or
result in more engaged employees. Data
analytics provides effective ways of predictably
getting at these insights and applying
misspent inventions to new problems
or solutions.
Based on a recent IBM global study of
more than 1,700 chief executive officers
in 64 countries, we know that organizations
worldwide recognize the need to
utilize technology to assess employee
engagement. Data analytics and the ability
to turn the workforce into a marketintelligent
network allow management
to expand their ability to sense shifts in
employee behaviour and respond nimbly.
It’s certainly a new world for employers
and veteran human resource professionals.
A field that has historically relied
on psychology or “gut” instinct is becoming
increasingly data-driven. Still, technology
will never drive the “human” out
of “human resources.” Big Data merely
provides the tools to help HR professionals
make the smartest possible decisions
about employee recruitment,
retention and compensation. Since happier
employees make for more profitable
companies, we all benefit. n
Brandon-Jo Mouna is the HR Leader at
IBM Canada Ltd.
Photo by Hemera Technologies / Photos.com
66 ❚ FEBRUARY 2014 ❚ HR PROFESSIONAL